Social Media Support

What is my ‘Online Presence’?

Think of your online presence or digital footprint as your online reputation. It is the total sum of everything on the internet where people can discover your business. That’s your website, your social media, your online reviews, and literally everything else that...

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What is a search engine?

To put it as simply as humanly possible; a search engine is a tool that helps you find information on the internet. It's an absolutely colossal digital library, indexing billions and billions of websites before organising them to help you find exactly what you are...

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What is a Social Media Algorithm?

Ever wonder why or how you see certain posts but not others when scrolling your feed on social media? Well, that is the magic (and often, the frustration) of a social media algorithm. At risk of oversimplifying; the algorithm is a system work behind-the-scenes that...

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What is a Social Media Page?

A social media page is any account - personal or business - that has been created on a social media platform. You can think of a social media page as being like your online shop-front; a dedicated space within platforms like Facebook, Instagram, YouTube, TikTok or...

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